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LUGGAGE STORAGE near CHELSEA MARKET
Very convenient and great service. Pleased with multiple locations.
3rd Oct 2021
When we got to the area we were leaving our bags at, it seems as if the workers there didn’t even know we were leaving our bags there. They later took a long time to attend us and very informally numbered our bags. Despite everything, it did help a lot, but there are still improvements that need to be made.
14th Mar 2020
Reserving was easy. Hand off was easy. Pickup was easy AND all of my stuff was still there. Nothing missing. Can't ask for more than that. I would use this service again.
13th Mar 2020
good worth for your money, easy dropoff, easy pickup. just as described
3rd Mar 2020
This was just the service we were looking for. Convenient, quick, and easy drop off and pick up. Our luggage was safe, and we could explore without it dragging us down. Thank you!
4th Jan 2020
3rd Jan 2020
28th Dec 2019
Easy check in and quick bag retrieval. Location was very convenient.
19th Dec 2019
Vertoe provided me a quick and easy system to bring my luggage with me during a trip to many different locations in New York.
19th Dec 2019
Great idea and very reasonable costs. Saved me and my friend having to drag our luggage around all day or having to pay for an extra night. Have recommended.
12th Dec 2019
We had a bad experience at the pick up of our luggage. The man was rude, inpolite and very disrespectful when we came to pick up our bags. We really felt intimidated and bossed. I wrote an e-mail about this at Vertoe. In reply they assured me that they were going to speak about it.
25th Nov 2019
Kayla J Kelsey
Super easy! I was very nervous but the staff was great, it was super simple to just drop my bag. The location felt secure and I was able to pick it up even at 10PM after spending the whole day in manhattan luggage free!
19th Nov 2019
A really handy service - convenient, accessible and secure. Would definitely use again.
12th Nov 2019
Very high cost if you consider that you pay someone to keep luggage in the storage area of his convenience store. The guy firstly told us that we can put our luggage in a corner of the shop and that he will keep it safe when he will have the time... at the result we paid $35, waited 15 minutes without a real service.
30th Oct 2019
THOMAS R BREEDEN
I booked a locker online days in advance, and paid in full. When I got to the store, at the time I had booked for, they told me they had already rented out all lockers, and that even though I had booked and paid in advance, I was out of luck and there was nothing they could do. Complete scam.
29th Oct 2019
It all worked just as planned!
29th Oct 2019
The service was perfect
28th Oct 2019
Quick and convenient
23rd Oct 2019
Very casual , not a nice service for the client
21st Oct 2019
This service was so perfect, very safe, and definitely recommend. We had 12 hours to kill prior to going to airport in NYC. Lugging our bags would’ve been such a bummer. Thank god for Vertoe. It was right around the corner from our Airbnb. So convenient.
18th Oct 2019
Location was nice and easy drop-off and pick-up. I left 2 bags there. At pick up one of the bags did not have the tamper proof lock, but nothing was missing from the bag. Convenient not to walk around the city with the luggage!
3rd Oct 2019
It’s easy. Pick your location and buy time. Vertoe uses business establishments who will store your baggage. Don’t look for Bertie at an address, it’ll be the business they use. Highly recommended.
2nd Oct 2019
25th Sep 2019
Excelente servicio, dejamos nuestras maletas todo el día en Chelsea. el lugar donde las dejamos tenía muy claro el proceso y nos lo explicó claramente, menos de 2 minutos para dejarlas y luego para recogerlas.
24th Sep 2019
Greta service, online payment and you just have to leave your bags! Nothing to worry about it
20th Sep 2019
Thalia Yousef Baquero
It’s a good idea and safe when you have to wait your bus or make a checking!
11th Sep 2019
Smooth as silk process. I felt very confident leaving my bags which freed me to walk about. Device from [redacted] is excellent. Highly recommend.
10th Sep 2019
Nice and reliable
2nd Sep 2019
1st Sep 2019
The idea of Vertoe is excellent. I’m definitely giving it another try. But the woman who “helped” us at our drop off location was rude, gave super unclear instructions on what to do with our bags which in turn made me nervous to leave my stuff with her. It all worked out and I’ll say that it was not Vertoe that I was disappointed with rather the woman who was probably just having a bad day.
31st Aug 2019
The idea is great, but the customer service we got upon arrival at our pre-booked spot was dismal. The clerk tapped our plastic bagged car-seats with his foot and said, we don't take that - maybe you are in the wrong place. Which is really frustrating when you have children and bags in hand. We bagged the car-seats differently and they accepted our luggage, with an additional comment of 'next time bring your car', which makes absolutely no sense to say to a traveling family...the same clerk was very polite when we returned and our bags were in fine condition, but the initial interaction was really bad.
5th Aug 2019
21st Jul 2019
Super handy and convenient
4th Jul 2019
Rafael Rocha Lopes
Easy, simple and reliable
4th Jul 2019
Easy to use service. Pick your location, select your times, drop bags and you're on the move sans any heavy luggage of course. Definitely recommended!
4th Jul 2019
We used vertoe to store luggage for a day in Manhattan. Easy to book, clear instructions and nice people! I will recommend vertoe to anyone.
11th Jun 2019
Wong Hei Man
Convenient location and friendly and helpful staff.
3rd Jun 2019
Great service and so easy to use. Allows you to choose the location that suits you best....quick easy drop off and collection with flexibility so no rigid timetable to stick to as long as you’re within opening hours (which are given to you). Would definitely use this service again and highly recommend it to others.
27th May 2019
Kurt D Reineck
Really helpful resource for travelers.
26th May 2019
So convenient! Need more locations though
22nd May 2019
Great and very practical
18th May 2019
We left our luggage at [redacted] and the service was great
15th May 2019
Very convenient and simple. Little expensive. Prices should be not more than $3-4 per bag per day. Pls look into your price policy.
13th May 2019
Myung Jin Kim Sun
26th Apr 2019
As a service it was wonderfully useful at a very reasonable price- the process was very transparent and although the locations could have been a little closer to transport terminals as would be useful for luggage, I couldn't have asked for much more
24th Apr 2019
Foi muito útil.
22nd Apr 2019
Jennifer Cheryl Guerra
Easy to find location. Very helpful with our questions about what to do in the city and gave us some great suggestions when we returned they were friendly and asked our day was. All in all it was a pleasure. I would highly recommend the service
22nd Apr 2019
Florence T Thompson
Didn't actually end up needing it
16th Apr 2019
Quick and easy. The shop was pleasant and had wreathes coffee!
14th Apr 2019
Excellent service! Very easy! Thank you for making this seamless!
3rd Apr 2019
Just the service I was looking for. All worked well and conveniently!
27th Mar 2019
19th Mar 2019
Timothy G Twardeck
With a 23 hour layover in Newark we wanted to spend some time in NYC and with the help of Vertoe we were able to make that happen. The folks at drop off and pickup were super friendly and professional. The Vertoe site is simple to use and their customer service great.
18th Mar 2019
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