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LUGGAGE STORAGE near PENN STATION
Great service and easy to use!
23rd Oct 2021
I reserved 5 mins before I arrive and they had not problems, super kind people, my luggage was keeped in a storage with a lock.
26th Aug 2021
This is such a brilliant idea. My partner and I were traveling around New York and had already checked out of the hotel but had a few hours to waste before our bus arrived and we didn’t want to lug around our heavy luggage. We discovered Vertoe through the Airbnb we stayed at and we were so thankful. Amazing experience, there are so many locations and our luggage was safely locked up so that we could walk freely throughout the city.
10th Nov 2020
Staff were very friendly and respectful
1st Nov 2020
Vertoe was fabulous but the vendor or the convenient store listed wasn't nice. Vertoe was easy to book for luggage store. They were clear on giving us distance(from the venue we were supposed to be) and price. They were very responsive to email if we need to correspond. Vertoe customer service was nice too when I complained about the pricing difference that the store caused. Emily was very prompt in responding to my quires and also very fast in refunding when store was dishonest. This particular store was in NYC near Penn Station - Deepchhaya Convenience Store Address 334 West 37th Street, NY, New York 10018, United States. I think the business they did was bit of a dishonest. But Vertoe was very quick to act on it. I am very impressed with Vertoe and Emily. I think I will go with them next time but to different store!
9th Oct 2020
Very friendly and safe place.
18th Mar 2020
The "vendor" for Verto was a small store in the city. It smelled bad, was full of questionable characters, and made all of us very uncomfortable leaving our positions. We had 4 large roller bags, and then 3 smaller bags that were attached to the top of the roller bags. We assumed that the attached bags would just be part of the storage as they didn't take up any more space, so me We reserved 4 bags online. When we arrived and had been taken to the area where the bags would be stored, we were informed by the owner of the shops son, that we would have to pay for one more bag, as he pointed to the largest of the small bags that were on top of the big roller bags. We went back to the counter and as the owner and her son discussed the bags in a language that was foreign to us, it became evident that we would be charged for all 3 of the small bags. So we paid cash to store those bag. I've traveled for business and pleasure, and valeted many bags. I've never been charged for small bags that sat on top of my big bag. This was clearly an effort to get $18 more from NYC tourists. We were tired and arguing with the owner in front of her son, and the assortment of other colorful patrons in the shop was less than appealing, so we paid and were in our way. Vertoe should check out its partners a little better and there should be a more accurate description about what constitutes a bag on the site. We did receive our bags back in the same condition that we dropped them in.
22nd Dec 2019
After staying at an Airbnb in New York City for a couple of days, we weren't sure what to do with our bags from check out time at 11am until leaving the city later in the day. Vertoe was the perfect solution. We checked our bags at a Vertoe location in mid-town and continued exploring until it was time to head for the train and home. We picked up our bags, headed for Grand Central, and headed home.
7th Dec 2019
Amazing, friendly service
12th Nov 2019
26th Sep 2019
16th Sep 2019
Missed our bus because the individual who stored our bags was away and could not be found. Upset that we had to spend more money on bus tickets and arrive at our destination way later than we were supposed to. It was a very exhausting and stressful evening thanks to poor service.
3rd Sep 2019
Flávia Andrea C B Araujo
The service was ok but the place was dirty and very unpleasant
21st Aug 2019
Guy Antonio Jones
easy to use. great service
15th Aug 2019
3rd Aug 2019
The place didn’t see safe. But we haven’t any problem
25th Jul 2019
Polite, accommodating and efficient! Would recommend.
4th Jul 2019
Great service and easy to get to from public transportation.
30th May 2019
We were surprise to find the back with a store to leave our luggages where the guy was smelling very strange ... I’ll never recommend
31st Mar 2019
Sei Y Han
The location I used was not advertised correctly. I did not receive a tamper-proof seal and when I asked for one I was dismissed. I contacted support regarding this issue and they essentially sided with the store, which denied that this happened. If you end up storing your bags with Vertoe, go with a plan B.
14th Feb 2019
Not sure why my review was short a star. Post again to rectify. No complaints.
26th Jan 2018
Gente amable, bien situado si vas por Porth Authority o Penn Station. Te dan una plaquita y le ponen unas pegatinas a tus maletas. Repetiria
12th Dec 2017
Super convenient and the best idea ever! We came to New York for the first time with alot of downtime before our check-in and this was perfect for us! LITERALLY right around the corner and great people! They made us feel very welcome and definitely gave us peace of mind while we started our adventure in the city. I will be checking in my luggage again the day I leave. Would definitely recommend this place to anyone!
10th Nov 2017
Good services and very kind attention. Booking is fast and easy. At first I distrusted the place and security, but my luggage was returned in perfect condition
8th Nov 2017
Simple and easy. No trouble at all. Left two suitcases for a day near Penn Station. Great location. Michael and Susie
20th Oct 2017
Upasana K. Giridhar
good, great service --- they waited for us till we came to collect the baggage before closing time.. was doubtful at first while applying online but turned out to be safe and good and reliable... will use again..
25th Sep 2017
Only good experience. Very kindness people in the shop.
23rd Sep 2017
Rien à redire sur la prestation, nos sacs ont été bien gardés au meilleur prix. La boutique est située à proximité de la station de bus. Seul petit problème : la fréquentation aux abords de la boutique laisse à désirer (beaucoup de toxicomanes)
18th Sep 2017
A great service, super convenient and secure and the shop owners were very friendly and helpful. Will definitely use this service again, thank you!!
13th Sep 2017
Perfect! Very convenient and very nice people!
12th Sep 2017
Everything went smoothly. Opened a little bit later than 8am which I originally planned to drop my things off, but other than that nothing to complain.
12th Sep 2017
Easy, convenient way to store our bags while we wander around New York. The owner was very friendly and the process was really good! Will definitely use this again.
10th Sep 2017
Had a great experience. The people are extremely friendly and it was very convenient to store the luggage here. Definitely a thumbs up!!!
13th Aug 2017
Kung Khai Shien
The guy behind the counter that wanted to be called Harry Potter was nice and helpful. The whole experience in the shop was wonderful. However, just a reminder, it is still a lot of hassle to move big luggage from penn station to there by walking due to busy streets and uneven pavements.
7th Aug 2017
Convenient and well priced. Great locations and security. Wish you could make adjustments on same day reservations though.
30th Jul 2017
The luggage storage service was exactly what I needed, and worked perfectly. I paid online, and delivered my bag to the convenience store near Penn Station, where the staff logged it in and put in storage. This service is such a good idea! I highly recommend it, and will definitely use it again.
26th Jul 2017
Lovely friendly owners, everything went really smoothly, not far from Penn Station would definitely use them again
22nd Jul 2017
We read about different practices at different locations (having luggage locked, giving a donation, &c.), but the place we left our stuff at, a small convenience store near Penn Station on 37th, was very straightforward. We payed online the night before and left our stuff at the store for about six hours so that we could explore the city. The people were very pleasant and professiona
18th Jul 2017
Good service! Safe!
18th Jul 2017
It did exactly what it was advertised to do... find a place near Penn Station to store my luggage for the day, make the reservation online and pay via credit card, and booking details emailed to me. Fast, convenient, and much cheaper than all other luggage storage services, I would highly recommend using Vertoe.
14th Jul 2017
Lam Ka Yan
Thanks to Vertoe, I can enjoy my traveling without worrying my big luggage.
3rd Jul 2017
Convenient : yes. Close to Penn station. Professional service : yes, the team is welcoming and you are quickly helped to drop and withdraw your luggage.
16th Jun 2017
Raghav G Jha
I used this Vertoe location two days back. I would strongly recommend this to anyone who is looking to drop off the luggage and do sightseeing . You can be rest assured about the safety of your bags .
1st Jun 2017
Could not believe how easy and convenient this was to arrange. Left 4 cases for a few hours. Gave us more time to see Manhattan before going home. Thank you very much Vertoe.
20th Apr 2017
23rd Mar 2017
Store owner couldn't have been nicer. Location super convenient to Penn Station and the Bus Depot at the NY Convention Center - Javitz Center. We were able to enjoy a full day after a 10AM check-out of our Airbnb without luggage being toted around. This is a very nice service. The store hours on the weekend make it very convenient!
14th Mar 2017
Great service. Very convenient, cheap and trustworthy.
9th Mar 2017
Terrance Gerard Brown
Great service easy to use website pleasant staff.
19th Feb 2017
convenient location, cheap, and the drop-out/ pick-up everything was smooth! i'll use this service again
1st Feb 2017
Convinent location near Penn Station. Reasonable pricing. Easy transaction. Will use again.
29th Jan 2017
Just what I needed... convenient storage near Penn Station. Booking was easy, shop attendant was friendly, location was within a couple easy blocks from Penn Station, price was reasonable, no complaints.
13th Dec 2016
Sandra Ann Richards
Easy booking and excellent service. A bit further from Penn station than expected, but still well worth the cost to be free of heavy bags for the day before an overnight flight. Highly recommended.
9th Dec 2016
Great I found a location near Penn Station to keep my luggage bags! I come to the city often and have always wanted to pre-book my luggage storage for peace of mind! Thank God I found Vertoe. Made my first booking last week at this location. Had a quick bite here. They also had beverages and lots of other stuff! Service was quick and easy, will definitely recommend to friends visiting NY!
23rd Jun 2016
Great service! They had lots of storage for luggage and access was very convenient as it is close to Penn Station. Will use it again! Thank you!
4th Jun 2016
Simply solid service! Never knew I could find and book a place to store my bags online! Kicked out of the hotel at 12 pm and left with two very heavy bags until a flight at 7.05 pm, we had to put them somewhere. We found this location and decided to leave our bags here. The guy behind the counter took my bags and he treated us so nicely that we also bought a few things at his store. :) Anyway, to take 50 pounds of luggage off my hands for an entire day is a bargain and it was totally worth it. I would not hesitate to use Vertoe again when I’m in need and have a couple hours between checkout time and my flight home.
25th May 2016
Had a very good experience. Doing a booking via the website was relatively easy, and my experience at Mr Mukesh's shop was very pleasant and smooth. Definitely recommend this service.
22nd Apr 2016
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