LUGGAGE STORAGE near GRAND CENTRAL TERMINAL
Jette Nymark Jensen Graugaard
Really nice people. A good place to store luggage.
21st Jul 2022
The app was very accessible and user friendly. The service works fine.
9th Jun 2022
My bag storage and pickup at Arnolds Shoes went well. I was satisfied.
24th Apr 2022
1 block from Grand central. Convenient. Friendly staff of small store with shoe shine area. Bags were left in a corner which concerned me, but all was fine upon our return
18th Mar 2022
Easy booking through Vertoe's website with a fast confirmation email. The storage I chose is located in a small shoe repair shop, at ground level, very close to Grand Central Terminal. Superfast check-in and check-out (too fast). Upon check-in luggage is dropped and remains in the client area of the store (10 ft x 10 ft) together with those from other clients. The gentleman who received them only asked me if I had a reservation but never bothered to check it, nor did he tag my bags or give a receipt for them. Upon check-out, the procedure was similar: just a couple of questions like "did you have a booking?" and "which are your bags?" without any verification on their side. They just told me to take my bags. I could have perfectly taken the luggage from someone else. While I understand that this is unlikely and there seem to be two people present at all times in this very small store, their nonchalant attitude and procedure present some concern regarding the safety of the luggage. This is a point that could easily be improved with a simple tagging system. Having said that, I left one locked suitcase and an unlocked backpack for the full day, and had no problem at all with the service. Paid the agreed flat per piece amount.
17th Nov 2021
It Works; grumpy NYC store keeper, but it works
28th Feb 2020
i gave this 3 stars based on this math: 5 website ease of booking 5 location close to grand central 4 price (no hourly rate) 2 check in out process explained at site 1 Warm feeling I got my luggage was secure
26th Feb 2020
Easy access and easy to book. Had to make an adjustment to my bill due to my error. When I contacted the company they fixed the problem immediately and this was at six thirty in the morning! I will definitely use this service again!!! Thanks!
22nd Feb 2020
Great service! It was a little un-nerving leaving my bag near the front door of a shoe business, with the owner telling me I could leave and he would take care of it, but after reading prior reviews I realized that some locations are just like this. I returned to find my bag just as I had left it, with a security tag looped through the handles. Everything went well and I would do it again.
26th Jan 2020
30th Dec 2019
11th Dec 2019
It was so convenient to leave our bags at the shop with Vertoe! It’s a great idea! Thanks!
9th Dec 2019
Everything worked as advertised.
16th Nov 2019
Everything went great with the App. The drop made me slightly nervous because if I was handing my bags to some customer that happened to be standing in the shoe shop I wouldn't have known the difference. I'm not sure I would have dropped off my Rolex. Everything went fine though, when I came back to get bags 10 days later they were there and everything was fine. Joe
24th Oct 2019
It was a little disconcerting that we would not know the storage location address before booking, but the location was only a block or two from Grand Central Terminal, where we wanted to store baggage. The store location owners were pleasant and helpful and everything was as advertised. Vertoe was convenient and I would use them again. Stored baggage is guaranteed and their chat line people were good at answering questions.
23rd Oct 2019
Very convinient service, everything worked as expected. Recommended !
6th Oct 2019
Worker very well for us. Needed to Park our luggage after disembarking a Cruise Shop so that we could explore NY for The Day before our flight Home late at night. No hassles, good value.
30th Sep 2019
Found it strange that I didnt receive a ticket when I dropped off my bag. I came back and took my luggage which was sitting with about 25 other pieces in the front of the store. No one asked for an ID. Anyone could walk in and take a suitcase.
30th Sep 2019
Hahhanh H Young Grafstein
Very easy to leave luggage so close to grand central. Pretty good price. There was a lot of other luggage and it wasn’t locked up, at first I was nervous that anyone can just walk in and grab the bags but the worker there reassured me and it all ended up working out great.
26th Sep 2019
Steps away from Grand Central Station. The people at the place were super hospitable and friendly. Very nice and felt safe leaving my bag with them.
15th Sep 2019
Daniel Duke Jaramillo
12th Sep 2019
The shop was easy to find and I like that the pickup and delivery times are flexible
11th Sep 2019
We (a family of four) were in NYC using Grand Central as our hub. We found a convenient location which stored all of our luggage which allowed us to travel and tour without worry. Worked out great.
11th Sep 2019
Melissa A Servedio
Very pleasant people at the shop. Good service.
24th Aug 2019
Easy, save and smart! No hour charge so no stress.
11th Aug 2019
Worked well for me. I arrived at 7am and just wanted to tour the city quickly before heading to Tarrytown. Very polite staff members. I would use the service again. Just note that you are dropping at a business that is not just a storage unit with lockers.
25th Jul 2019
Easy, quick, affordable. First time using this type of service. Booking was simply online. Location was a short walk from Grand Central. Staff was ready for the drop off so it was easy and quick. Enjoyed the day without luggage and pick up was super easy. Would recommend.
4th Jul 2019
The process of paying, dropping off, and picking up could not have been easier. Such a great experience.
14th Jun 2019
Karen L Graham
The location where I was directed to was a shoe repair/key making shop/phone repair place. We dropped off two suitcases and they put on tags. We weren’t given any receipts, nor did they ask for ID, but they told us that we could take a photo of the tags. Needless to say, we did. When we came back for our bags several hours later, our suitcases were sitting by the door. We told them that we were there to pick up our suitcases and pointed to our bags by the door. They said to go ahead. When we asked how they knew that they were ours, they said, it’s ok! We could’ve been anyone. We weren’t asked for any ID. At some point, someone is going to figure this out and steal a bag. I’m rating this acceptable because I did get my bags back, but I don’t think that I’d do it again.
3rd Jun 2019
Left our 3 cases in a shoe repair shop near Grand Central. Very easy process and v close to GCT but I felt uneasy about the lack of checks as to picking them up. Nobody asked us our names or gave us a code or a ticket to show when picking them up.
31st May 2019
Ridiculously easy. Was skeptical bc I was leaving my bags @ a shoe repair in the front of the store BUT it was GREAT! Bags untouched and EXACTLY where we left them! Will definitely use this service again!!
20th May 2019
Convenient and definitely a great service. if you can’t check into your hotel until later and you don’t want to cart your bags you should definitely do this
6th May 2019
Dont use it. Although It is cheap and close to grand central, they dont check if this is your luggage when you are picking up yr luggage, everybody can pick the suitcases, no checks! You can just walk in and say that is mine, and they give it to you! I think we were lucky it was still there!
5th May 2019
Wow! I had never heard of this service, but I was doing a meeting in New York City and was only going to be there for the day and then head to the airport. I came in from another city by bus, so I had a piece of luggage that I didn't want to take to a meeting. I found Vertoe by a search on the web and when I saw all the locations, I was delighted. I dropped my bag off one block from my meeting and then when I was done, it was sitting there and I got in back in less than 10 seconds and was on my way. I will use them every time I come to NY now!
14th Apr 2019
I had never used a service like this before and was happily surprised by how simple and easy it was!
12th Apr 2019
Perfect solution to needing a few hours without luggage in NYC. Inexpensive and safe.
6th Apr 2019
Brilliant idea and it worked very easy. We were happy walking around NY without luggage.
30th Mar 2019
Penelope J. Tosatti
We have used the same storage site a few times. It is convenient and the people at [redacted] are helpful and friendly.
29th Mar 2019
The booking and selection choices were good, the accuracy of the locations is also good. The shoe shop where we placed our luggage was ok, but they just put our bags in the shop by the door so we wernt't 100% confident about their security, allthough it was obvious they had not been moved or touched until we came back. They didn't expect us to take photos of the tags as per the advice which also perturbed us. Can't complain though, all was well
28th Feb 2019
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