LUGGAGE STORAGE in NORTH END
Jacqueline M. Romo
I was expecting to have lockers for our luggage that we could lock. Instead we left our luggage at a convenience store. The clerk was there and said he would watch the luggage. This, in the moment, was a leap of faith. I felt better because Vertoe was extremely responsive to my inquiries. I emailed them and they immediately responded. Contacted the shop keeper and then got back to me that our belongings were safe. This was the first time I used this service. I would use it again.
17th Aug 2019
Vertoe is a nice service that does the job it advertises. We dropped our bags off for the day, and were assured nothing was tampered with using their ziptie seals. There is unfortunately not much quality control, in that they don't have an option to review the individual hosts. I was with someone who didn't even check my ID or tag numbers before letting me grab my bags, which I would have liked to report - but there was no mechanism to do so.
11th Aug 2019
It's hard to trust a new service like this. Luckily for us it was just clothes in our bags so, if anything happened we weren't out too much. I can tell it's extremely new because the owner didn't really know what to do, I had to ask him about the tag to lock the bags. Then when we picked the bags up they didn't even check our tag pictures. Still a great service for a few dollars and no need to carry our luggage around town until our flight.
17th Jul 2019
There was no trace of a tamper proof seal. No introduction or explanation from the side of the store owner. The guy simply stowed my luggage away right inside the store around a corner, accessible for any other customers. I did not feel comfortable leaving my stuff with him, but unfortunately had little choice and no alternatives at the time. Not booking there again.
8th Jul 2019
The idea of Vertoe is great. We had about 7 hours to kill in Boston and it enabled us to see the Freedom Trail without carrying our luggage everywhere, especially in the rain. The reason I’m only giving 2 stars is that the location we chose was actually a convenience store. When I picked up my bags, they were in the exact same place I left them. They were not secured in any way and someone could have easily grabbed my laptop or anything else. I probably should have known this, or at least asked questions, but I assumed that my bags would be in a locker type location. Be aware.
4th Jul 2019
Easy to use. Very straight forward. Great concept.
4th Jul 2019
Very helpful and easy to use... able to drop things and enjoy the North End of Boston for the afternoon.
10th Jun 2019
Ilaria Dalla Verde
Luggages were kept at shop’s entrance and when I picked them up, nobody asked me for my code or ID. I already booked this place for the day of my check out, but when I came the shop was closed without any notice. Poor service
5th Jun 2019
William F Drewry Jr
Very helpful !
8th May 2019
María Almarza Rubio
Me and 8 friends got sent to a location near our hotel in the North End that was a tiny conveniene store where the owner told us we could leave our suitcases on an aisle crammed with other suitcases and all the stuff he was selling. We were shocked by this, it was not a secure or appropriate place to keep our luggage (right next to the entrance and on customers'way to the products). We had a suitcase from each of us but also a little bag with some sandwiches and a bottle of water and he made us pay for that the same price we paid for a big suitcase. Very disappointed and unhappy about the lack of appropriate space and professionalism of this service. I would not recommended it at all.
24th Apr 2019
The place where our bags were kept was a very small convenience store, which surprised us, but it worked great and people were helpful. They sealed our bags, and everything was great.
19th Apr 2019
John C. Marsland II
It was really great to find out such a service exists because I often arrive at a new city hours before I can check in to my accommodations, so in the past I'd have to lug my bags around everywhere. One major concern for the location I used was they did not check my ID or ask for my booking number when I went back to get my bags--I could have been anyone taking that luggage. I also found it disturbing that my bags were just left out on the floor of this sketchy convenience store and not at all secured or even out of site of their customers.
11th Apr 2019
Lori J Lien
So easy and convenient- staff was very nice too. I’d do it again.
9th Apr 2019
Providing a fantastic service. Will definitely use again. I would recommend Vertoe to everyone.
21st Mar 2019
First time using Vertoe recently in Boston. Communication was excellent and easy drop off and pick up. I will definitely use this service again when traveling. Thank you.
15th Mar 2019
Anne C Johnson
Got the email with the rules a little late so didn’t know to take a pic of the zip-tag, but other than that a pleasant experience! Was happy to roam the city without lugging my suitcase around! Didn’t use delivery, just dropped off and picked up myself.
12th Mar 2019
Camrie D Vlasak
Had no issues and was so convient! Thank you!
2nd Mar 2019